INTEGRITY & COOKIEPOLICY

YOUR PERSONAL DATA AND HOW WE HANDLE THEM 

We want you to feel safe when you shop at gringonordic.se. We protect your privacy and treat your personal data with the utmost respect and in accordance with applicable law. This policy describes how we collect and process your personal information when you visit our website and use the services offered.

The company responsible for personal data is Gringo Nordic Coffee Roasters AB (Org. 559131-1328). 

I samband med att du lägger in order eller skapar ett ”INLOGG” godkänner du att vi sparar och använder dina personuppgifter för att fullfölja och tillhandahålla den service som du kan förvänta dig av oss.

WHAT IS A PERSONAL DATA?

A personal data is information and data that can be directly or indirectly attributed to a physical person. Examples of these are name, social security number, address, e-mail address and telephone number.

WHAT PERSONAL DATA DO WE COLLECT AND WHY

När du blir kund hos oss samlar vi in personuppgifter som namn, adress, e-postadress, telefonnummer och, ibland, personnummer. Vi samlar även in uppgifter om leveranssätt, eventuellt utlämningsställe samt IP-adress. Det köpeavtal som vi ingår med dig utgör den lagliga grunden för behandlingen av dina personuppgifter och är nödvändig för att vi ska kunna uppfylla våra rättsliga förpliktelser och fullgöra detta avtal gentemot dig gällande exempelvis leverans och betalning.

När du hör av dig till oss via mail eller telefon samlar vi uppgifter som ordernummer, namn, telefonnummer, postadress och e-post med syfte att besvara de frågor du har och för att hantera ditt ärende. Om din fråga rör en reklamation kommer vi att behandla dina uppgifter för att kunna uppfylla våra skyldigheter enligt gällande konsumentlagstiftning.

HOW DO WE USE YOUR PERSONAL DATA

Vi behandlar dina uppgifter för att identifiera dig som kund, hantera och leverera din beställning samt för att hantera fakturering och betalning. Vi behandlar även dina personuppgifter för att kunna hjälpa dig om du kontaktar oss med frågor, synpunkter eller exempelvis en reklamation.

WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

PAYMENT SOLUTIONS: För att kunna ta betalt, hantera fakturor och betalningar delar vi uppgifter med Klarna. Klarna samlar personuppgifter om dig i samband med betalning. Klarna är således personuppgiftsansvariga för dessa uppgifter enligt bolagens villkor. Se Klarnas villkor.

SHIPPING COMPANYS: För att kunna fullfölja köpeavtalet och leverera din beställning tar även våra fraktbolag del av de personuppgifter som krävs för att kunna fullfölja och leverera din beställning.

COOKIES/GOOGLE/FACEBOOK: Vi delar analysdata via tredjepartscookies för marknadsföring och webbanalys för att förbättra våra tjänster och din användarupplevelse.

See further down for COOKIEPOLICY.

HOW LONG WE SAVE YOUR PERSONAL INFORMATION

We save your personal data so that there is a legal basis for it or an ongoing user relationship. We have ongoing routines that ensure that we do not store unnecessary personal data and we minimize the storage time as much as possible.

THIS IS HOW WE PROTECT YOUR PERSONAL DATA

Vi har vidtagit lämpliga åtgärder för att skydda dina personuppgifter mot förlust, missbruk och obehörig åtkomst. Antalet personer som har tillgång till dina personuppgifter är begränsat. Endast personer hos oss som behöver behandla dina personuppgifter har tillgång till dem. De leverantörer som vi delar personuppgifter med kommer endast att behandla dem för vår räkning och göra det i enlighet med våra instruktioner.

YOU DECIDE OVER YOUR PERSONAL INFORMATION

• You have the right to request an extract from the register free of charge (as defined in the legislation), and you have the right to request access to a copy of your personal data, correction of your data and in some cases deletion of your data.
• You have the right to request restrictions and to object to us processing your personal data, even if we have legitimate reasons for doing so.
• You have the right to lodge a complaint with a data protection authority. The Data Inspectorate is the authority in Sweden that exercises supervision over how we as a company comply with applicable data protection legislation.
• If the processing of your personal data is based on your consent, you have the right to withdraw your consent to future processing of your personal data at any time.
• You have the right to request that we transfer your personal data to another organization that is responsible for processing your personal data (personal data controller) in cases where our right to process your personal data is either based on your consent or performance of an agreement with you.

You will have reasonable access to your personal information at no extra cost if you request this via hej@gringonordic.se. If we are unable to provide you with access to your personal information within a reasonable time frame, we will provide you with a date for when we can provide the information. If such access is denied, we will explain to you why it is denied.

COOKIEPOLICY

Gringo Nordic uses cookies on its website. Cookies contain information that we use to improve the website and to be able to give our visitors the best possible service and experience.

By using our website, you agree to our use of cookies in accordance with this Cookie Policy for the purposes described below.

WHAT IS A COOKIE?

Cookies are small text files that are placed on your computer when you use your browser to visit a website that uses cookies. They are widely used to ensure that websites work and operate more efficiently, and to provide information to website owners.

Cookies enable us to estimate our target group and its usage patterns, store information about your preferences, so that we can customize our website according to your individual interests, and recognize you when you return to our website. They can also help make the ads you see online more relevant to you and your interests.

WHAT COOKIES DO WE USE?

On our website we use the following types of cookies:

Sessionscookies: Used when you visit the website and disappears when you close your browser. They are needed to be able to offer our basic services, which do not work without these cookies.

Permanent cookies: saves a file on your computer to be able to customize the website according to your choices and remembers that you have visited us before and can therefore e.g. pre-fill your email and zip code. These cookies are stored on your device for a certain period of time or until you choose to delete them.

Opt-in: On the website, you as a visitor always have the right to choose as soon as you visit our website if you want cookies to be saved on your computer. If you choose not to accept this, no permanent cookies will be stored on your computer, but this may lead to our website not working optimally when you visit it.

Gringo Nordic also uses cookies from third parties, such as Google Analytics and Facebook. The data collected by these cookies, including any personal data, is used for interest-based advertising and analysis. Each third party is responsible for the collection and processing of personal data from such cookies. Gringo Nordic does not have access to the information collected.

Cookies are stored on your computer or mobile and can only be read by the website they come from. You can in your browser choose not to accept cookies, but then the website will not work optimally. You do this in the settings. You can normally choose to completely block cookies, block third-party cookies or ask the browser to delete all cookies when you close it.

.klarna.com

https://www.klarna.com/international/cookies/ - Klarna uses several cookies to optimize their means of payment for you and protect your payment. For more information go to https://www.klarna.com/international/cookies/

Analys-Cookies

These cookies collect information about how visitors use a website, such as which pages visitors most often visit, and whether they receive error messages from web pages. These cookies do not collect information that identifies you. All information that these cookies collect is anonymous and is only used to improve how a website works.

Google Analytics

Vi använder Google Analytics, en webbanalystjänst som tillhandahålls av Google, Inc. (“Google”). Google Analytics använder cookies, som är textfiler placerade på din dator, för att hjälpa webbplatsen att analysera hur användarna använder webbplatsen. Informationen som genereras av cookien om din användning av webbplatsen (inklusive din IP-adress) kommer att överföras till och lagras av Google på servrar i USA. Google kommer att använda denna information för att utvärdera din användning av webbplatsen, sammanställa rapporter om webbplatsaktivitet för webbplatsoperatörer och tillhandahålla andra tjänster relaterade till webbplatsaktivitet och internetanvändning. Google kan även överföra denna information till tredje part där det krävs att det genom lag görs, eller där sådana tredje parter behandlar informationen på Googles vägnar. Google kommer inte att associera din IP-adress med någon annan data som innehas av Google. Du kan vägra användningen av cookies genom att välja lämpliga inställningar i din webbläsare, men om du gör det kanske du inte kan använda alla funktioner på webbplatsen.

For an overview of Google's privacy information, and how relevant it is to Google Analytics, click here.

You can ‘opt-out’, i.e. choose to uninstall Google Analytics cookies by clicking here.

Google Analytics Cookies

_ga – 2 years
-gid – 24 hours
_gat - 1 minute - These cookies are used to separate users and collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited

Marketing

HOW DO I CHANGE MY COOKIE SETTINGS?

If you do not want us to collect cookies, you can set your browser to refuse cookies or to warn you when cookies are sent. However, if you select this setting, you will not be able to access certain parts of our website. If you have not adjusted your browser setting to refuse cookies, your system will continue to accept cookies when you use your browser to navigate our website.

For more information about cookies, including how you can see which cookies he uses through your browser and how you can manage and delete them, visit https://pts.se/sv/bransch/regler/lagar/lag-om-elektronisk -communication / cookies-cookies / or www.allaboutcookies.org.

To uninstall Google Analytics cookies on all websites, please visit http://tools.google.com/dlpage/gaoptout.

If you disable a cookie, or a cookie category, this will not delete the cookie from your browser - you must do this yourself from your browser.

COOKIES THAT HAVE BEEN COLLECTED PREVIOUSLY

If you have disabled one or more Analytics cookies, we may still use information collected from cookies before you disabled them. However, we will stop using the disabled cookie to collect additional information.

CONTACT

If you have any questions or concerns about our Privacy Policy, you are welcome to contact:

Gringo Nordic Coffee Roasters AB
Varholmagatan 12
414 74 Göteborg, SVERIGE
Tel: 031-12 08 80
E-post: hej@gringonordic.se

OTHER

Gringo Nordic reserves the right to make changes to this Privacy Policy at any time, to the extent that they are necessary to remedy disruptions or meet new legal and technical requirements.